Customer Feedback

Customer Feedback - Testimonials

Your feedback is valuable to us.  We can serve others better as we gain an understanding of your experience working with us.

Our business is based on the individual needs of our customers.  Some may be selling a house, others have houses that are in foreclosure, and others are looking for a home to live in or to buy as an investment. 

     
We also work with many business professionals such as Realtors and private investors/lenders that make a huge impact in serving our customers.  We greatly value feedback from these individuals as well.
    
In all cases, it is a privilege to serve the community in a beneficial way.  We are very proud to share the kind words below that have been said about us by our customers and other professionals.         
 
Improvement of our company is based on your feedback.  So if we did a great job, please share with us why.  Or, if you have a suggestion on how we can be better, let us know.  
 
CLICK HERE to submit your comments. 
 
If our service was a benefit to you, please refer us to someone you know. 

 

Here are some comments from customers that bought "Rehabbed" homes from us:

"Great rehab!  Homeway Solutions did a nice job improving this home."

Tony & Jessica S., Cincinnati, OH

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"Very happy with the home.  Thank you for all the help and such a nice home."

Dana R., Cincinnati, OH

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"Great job!"  James & Laverne H., Hamilton, OH

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"I looked at about 10 condo before buying this one...great condition...I like everything about this house."  Sarah H., Fairfield, OH

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"I really enjoyed working with Ed.  He was very helpful and accomodating."  Trina R, Cincinnati, OH

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Here are some comments from customers that bought "Rent to Own" homes from us:

"It has been such a pleasure to do business with you.  This entire experience was planned by God and I'm grateful that after such a horrendous experience in dealing with someone else, we can now breathe.  You have done everything right in seeing that this was easy for me and my family.  I couldn't ask for more and we appreciate the opportunity to do business with you.  Thank you for helping us to see our dream of homeownership come to past.  God Bless You!"

Judy L., Cincinnati, OH

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"The 'Rent to Own' program was great because it gave us a chance to pay all our bills and become even more responsible."

Tommy F., Cincinnati, OH

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Here are some comments from customers that bought "Handyman's Special" homes from us:

 

"Our dealings were clear cut.  I was very happy with your professionalism.  I liked that you are systemizing the process.  I felt you were knowledgeable about the process and I enjoyed talking with you."

Adam N., Cincinnati, OH

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"We enjoyed working with you...everything was great and we look forward to working with you in the future.  Great property - Great Deal - Keep us in mind!"

Rich G., Cincinnati, OH

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"Ed was very helpful and honest.  I am a rehab buyer and Ed is one of the best wholesalers I have worked with."

Greg P., Cincinnati, OH

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"Your service were great in helping my partner and I break into the rental business.  We are looking forward to working with you again."

Paul R., Cincinnati, OH

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"Pretty amazing to view a house at 11:30am and close at 5:00pm the same evening....we were pleased with the transaction and the level of professionalism."

Tony P., Cincinnati, OH

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"It is always a pleasure doing business with you.  As usual you have done all that's possible to make the whole process to the closing very smooth.  Your company is very professional and I would recommend your services to anyone."

Milt G., Cincinnati, OH

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"My experience with Homeway was great!  I felt priveleged to work with you.  You were very knowledgeable and not afraid to share that knowledge.  Keep doing what you are doing."

Steve G., Cincinnati, OH

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"The whole process was very smooth and Ed was always one step ahead, his dedication was second to none.  Whenever I had concerns or questions, Ed always had the answer, my comfort and time was his priority.  With customer service being below average so often, it's nice to know someone like Ed, someone you can refer friends and family to and feel comfortable in doing so...keep in touch!!"

Kevin G., Cincinnati, OH

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"Ed was a pleasure to work with.  He is an accomodating professional.  I look forward to future business with him."

Mike S., West Chester, OH

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"Ed, I enjoyed working with you.  You are very professional and have a good sense of humor.  Stay in touch."

Charlie C, Loveland, OH

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Here are some comments from Realtors who assisted in the puchase/sale of homes through us:

"It was great working with you.  I found that every step of the process was handled very promptly, thoroughly, and professionally.  One of the greatest challenges in real estate is getting answers to your questions.  You were able to answer everything that was asked and did whatever it took to get the answers.  You went above and beyond what most others would do.

As far as the house (that my client bought) is concerned, you did a great job with the rehab.  I showed my clients a number of houses (over 20), and they knew the second they walked though the door that it was the house for them.  Good, quality work goes a long way. ....Well done!"

Matt, Comey & Shepherd

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"Glad we have had the opportunity to work together.....You did a great job on the house and certainly appreciate your responsiveness to things post inspection...it was a great transaction."

Clint, Robinson Realtors

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"In working with you I found you to be so caring about the lives of the people you were in negotiation with.  Always looking at their side of things and being very fair in your responses to their needs and requests.  Taking no credit for yourself and deferring to your 'Homeway Solutions Team' each time I thanked you for being such a responsbile seller.  It is very obvious that you take a lot of pride in the work you do and keep Homeway Solutions standards very high."

Sherry, Comey & Shepherd

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"The best way to describe Ed is a class act and your work is Grade A.  I am the selling Realtor and I will not hesitate in the future to recommend Homeway Solutions, LLC and Ed McMichael every chance I get."

Alan, Huff Realty

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"Very pleasant experience dealing with the seller in this transaction.  I feel that it was sold 1st class.  Thank you! Buyer is very very happy!"

Sheri, Coldwell Banker West Shell

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Here are some comments from Private Investors who safely earned a high fixed interest rate from us:  

"I have worked with Ed at Homeway Solutions on a couple of deals.  As a private lender, I look for a client who is professional, honest, detail-oriented, and organized.  Ed delivers on all of these.  When working with Ed, I feel comfortable that he will give me straight answers to my questions and provided me with the information I needed to make good business decisions.  It is a pleasure working with him."

Mary Ellen, Cincinnati, OH

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"Dear Potential Investors: Having lost a great deal of money in the stock market, I was not willing to invest any more money in anything so risky.  For several years now, I have entrusted Ed McMichael to handle a substantial amount of money from my savings to invest in real estate.  He has been extremely reliable and timely with repayment.  His rate of interest is very generous and I feel secure in knowing that my principal investment is safe.  Dealing with Ed has been such a pleasure that I've reinvested again and again."

Judi, Cincinnati, OH

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Here are some comments from our customers we helped that had a house that was in foreclosure:

"Homeway Solutions was such a big help to us when we made the decision to sell our house via a short sale.  Ed walked us through the steps and was always available to answer questions.  He always kept us up to date on everything that was going on, he always had answers to our questions.  Ed made it easy to understand the process and was upfront and honest.  He gave us peace of mind during this hard process.  Thank you Ed and Homeway Solutions for your hard work.  We will be recommending you.

Dale & Gail C., Fairfield, OH

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"We are so grateful for this Christian man....If God had not spoke to your heart to help us I don't know what we could do.  I know that God going is going to continue to bless you....we need more people like this man, Ed McMichael."

Aaron and Marie C., Cincinnati, OH

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"My husband and I were very pleased with Ed's knowledge; and, his ability to get things done.  He always had a plan, and a plan B, if needed.  There were a few times when he had to come up with a plan C!  Throughout the entire process he was positive and unshakable.  His faith was an ongoing blessing and his sense of purpose strong."

Nina and Doug T., Cincinnati, OH

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"My circumstances when I first met Ed were at best horrible.  I was referred to Ed by an attorney and it was the best thing that could have happened.  I was always treated with respect and dignity.  My phone calls were always returned in a timely manner.  Ed took the time to answer my questions which alleviated some of the stress I was experiencing.  I highly recommend Ed and Homeway Solutions to anyone."

Cheryl R., Cincinnati, OH

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"Dear Ed, It was a pleasure working with you on solving my problem with the house.  You made this process seem to flow very smoothly.  You were courteous to my needs and questions.  I was very aware from the beginning of the process you knew what you were doing and you were upfront and honest...you have helped me tremendously.  Thank you!

Jeff M., Cincinnati, OH

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"I enjoyed my experience with Ed McMichael.  He was very professional and what I'd call a 'God send.'  I would recommend Homeway Solutions to anyone."

Thomas & Regina O., Cincinnati, OH

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"Words can't express how happy we were to have Mr. McMichael handle the sale of our house.  He got the ball rolling and in several short weeks closed on a property that had stood still for a year and a half after we had filed bankruptcy.  We highly recommend Homeway Solutions' professional services."

Glenn and Deborah S., Cincinnati, OH

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"The whole home selling process was a lot easier with Ed.  He took his time and explained the ins and outs..."

Sydney G., Cincinnati, OH

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"I think all of your efforts were fantastic.  I really appreciate your dedication and hard work trying to save my house from foreclosure.  Although things didn't go as hoped, you did a great job.  Thanks a lot." 

Nicole B., Cincinnati, OH

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"We were very pleased and even happier when we sold our house to Homeway Solutuions.  This cleared up our credit as far as being able to buy another house without negative points from a foreclosure.  We are now on our way to a new beginning for us and our children.  We thank Ed and Tracey for all the hard work they both did..."

Michael & Connie N., Independence, KY

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"Homeway Solutions has been great.  They are on top of things and very organized..."

Scott T., Cincinnati, OH

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"I had a great and pleasant experience working with Ed.  He was always available and always has time to talk to you like a person (not a number), and explain things with great patience, not feeling he was looking down on you as a bad person.  I was treated with nothing but respect and utmost honesty, and would always consider him a friend, no, consider him a close friend."

Kelly G., Cincinnati, OH

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"It was a pleasure working with you on the property.  You were always up front with me on any questions that I may have had.  You kept me informed as much as you could and that was greatly appreciated.  I am glad to know you and work with you.  Keep up the good work."

Nikki J., Cincinnati, OH

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"I'd like to thank you for all the work you done in trying to help us for being there with answers to all my questions.  There are few people who would work so hard to get answer for a total stranger as you have done.  Again thank you for all your help."

Madelyn A., Cincinnati, OH

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"Ed did an excellent job in trying to find a solution to my problem.  He is very knowledgeable, and persistant, and very helpful.  Also thanks for the book."

Rebecca M., Cincinnati, OH

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"From my first sit down meeting with Ed I felt at ease.  I was constantly updated and felt my best interest was always in mind.  Now that the house has sold I can say this has been a very non-threatening experience and I feel I have made a friend.  Thank you again for your honesty and professional behavior in getting to the goal we were hoping for."

Bonnie H., Loveland, OH

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"Mr. Ed McMichael was a God sent man to help us.  We had tried a lot of people....but I tell anybody about Mr. Ed.  He was curteous and very professional and very polite to us, and I know he is a spirit man.  Thank God for him.

Mr & Mrs C., Cincinnati, OH

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"Ed, I know that the Lord used you to help us with our situation.  You kept us informed as to what was going on every step of the way.  You worked on the solution of our property when everyone else had gone home.  I feel you were God-sent.  I would recommend your company to anyone in the same situation we were in, as I did our neighbors.  Thank you again for what you did for us.  What a load off our shoulders.  God bless you richly.

David & Shirley W., Crittenden, KY

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"You guys were awesome.  It was a pretty quick and painless process.  Thank you very much for everything you did and for helping us out of a bad situation.  I would definately recommend your services."

Tammy B, Fairfield, OH

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